Global Information Procurement & Access Director
WHAT YOULL DO
External content is an important area of leverage for our case team in delivering client impact. Given the criticality of this service, we invest significant budget in procurement of data sources and enabling access for our case teams, knowledge and research and analytics teams.
The Global Information Procurement and Access Director will be responsible for shaping the strategy and long-term plans for this function. This will involve deep understanding of our service / value offering, needs of our end users and deep understanding of the sources and its use cases for the firm (client vs. marketing vs. corporate development and others)
We are looking for a candidate who will take on the responsibility of optimizing value (new offerings, cost & risk) from one of the biggest spend items for BCG in the knowledge space. This individual will also be responsible for coaching and managing a team of content procurement experts who will execute the day-to-day operations.
Identification of new / alternate / redundant services, content delivery and leading the negotiation with the vendors and risk mitigation will be key parts of this role, as well as contract negotiation.
Lead all aspects of external content services and implementation of related technologies
Develop and execute strategic global data and content roadmaps
Set strategic roadmaps and oversee rigorous processes for assessment of external data sources, to ensure best in class content
Develop internal customer segmentation and understanding of differentiated content needs
Promote communication and manage relationships with consulting team and knowledge team to ensure content integrity and improve usability of data delivery platform
Develop and execute data delivery platform to ensure the right employees are getting the best content possible
Partner with Global Business Architecture and L&D to align content delivery strategies and optimize from the end-user perspective
Partner with IT to oversee and manage execution of the platform technology
Direct global procurement of content services including identification, assessment, and negotiation of contracts
Negotiate complex enterprise-wide content contracts and service level agreements
Ensure contracts and access rights strike the right balance between cost and value for BCG
Institute appropriate policies and processes to manage risks associated with use of external content within BCG case teams
Manage a team of data professionals
As part of Case Services Leadership team contribute towards broader strategic vision of the larger vendor driven case team services. Act as a multiplier taking on other hybrid business operations/relationships as case team group evolves to add differentiated capabilities.
YOURE GOOD AT
Working across a matrixed organization to align with key stakeholders and delivery integrated results
Making conscious, flexible decisions / pivoting across a range of issues (from people, to commercial, to longer term and short-term business build / activation for BCG)
Working across a broad range of different opportunities, problems, and issues to solve
Build teaming opportunities within the industry and functional PAs to understand content requirements, track usage and bring these learnings to help negotiate effective contracts with data providers
Build relationships across senior vendor management teams
Able to perform successfully and produce results in a fast-paced, intellectually intense, client-oriented environment, with the raw intelligence, political savvy and interpersonal skills to build teams and relationships throughout a loosely structured organization
A demonstrated understanding of business operations and an appreciation for how to prioritize among demands and balance the levers that make a complex business run smoothly and productively
Strong project management skills; must be able to manage multiple complex projects at the same time
Strong ability to manage, distil and present complex quantitative and qualitative data to drive key stakeholder influence and change
Demonstrated empathetic leadership and team management experience, including management of highly talented staff
Excellent people management skills: ability to provide honest feedback and support in the development of employees capabilities; ability to resolve problems that affect employee performance; provide inspirational leadership and gain trust, respect and praise of direct reports
Proven ability to build strong partnerships with colleagues, desire to be flexible and think strategically,
The courage and confidence to create an environment where people are comfortable speaking up. The ability to settle disagreements as they arise
Good judgment, strong interpersonal skills, and a collaborative style. A track record for being able to connect as a trusted peer with partners, consultants and others
Demonstrated experience of successfully working virtually, and in complex international and matrixed organization
A flexibility and comfort with ambiguity. Openness to new and innovative ideas and to change
Able to interpret rules and guidelines flexibly to enhance the business and in keeping with BCGs values and culture
An outstanding, confident communicator. Articulate and strong at influencing multiple stakeholders to adopt a new point of view
Strong leadership profile, demonstrating self- confidence and enthusiasm
Intuitive about people: creative about how to identify and implement new approaches to address peoples needs and support the growth and sustainability of the business
High integrity, a positive attitude, and an ability to maintain absolute confidentiality
YOU BRING (EXPERIENCE & QUALIFICATIONS)
A minimum of 10-12+ years of relevant work experience with progressively increasing levels of responsibility, preferably within a professional services firm
Direct consulting services management experience and experience in a leading management consulting firm as a management consultant
Experience in a corporate environment that is recognized for having best-in-class approaches to administrative and operational excellence and talent management
Undergraduate degree required; MBA or other professional degree preferred
YOULL WORK WITH
This role will involve high level of interaction with various BCG teams including Practice Area knowledge teams, Client Service Partners, Case teams, Data & Research Services, BCG X (Analytics), Global Business Architecture (IT), L&D Legal etc., to ensure/enable BCGs external content needs are met in a timely, easily accessible and safe/compliant manner
Case team services group is a newly formed team focused on procurement and business operations management of various external capabilities e.g., external research, content, expert networks, language services, design, and production etc. This 120+ member team is currently responsible for USD 400 M in managed spend. Its a dynamic team of specialized professionals with expertise in a wide variety of capabilities. 2024 and beyond key focus areas for this group would be - leverage technology to develop insights on how these capabilities are deployed within the firm, create optimization opportunities, create a world class service experience with highest quality for BCG and clients.
Boston Consulting Group
Fecha de publicación: 04/12/2023
