Client Assistant (part-time Or On Call) - Málaga

(Málaga, España)

The Client Assistant (Part-time OR on call) will be the direct point of contact for Indie Campers with our clients, providing world-class customer service.

Main tasks:
Direct contact with the clients, providing world-class customer service;
Receive and deliver the campervans (check-ins and check-outs);
Using oral and written communication skills to register guests, process payments and explain the vehicle functionalities, reservation details and terms & conditions;
Maintain updated information on van availability, reservations and guest communications;
Perform all the supportive functions in order to make sure operations run smoothly, including picking up guests from/to the airport and prepare, verify and clean vehicles and equipment;
Performing inspections, verifications and keeping complete, accurate records of the vehicle's condition.
Requirements:
Availability to work on part-time/on call regime, to cover peak periods during the season (mandatory);
Relevant Experience in Hospitality or Customer Service Position;
Fluent in English and language of the location you're applying for (preferred);
Valid Driver's license and confidence to drive a campervan (mandatory);
Degree in Tourism or Hospitality (plus);
Flexibility and availability for last minute challenges and ability to focus on customer satisfaction;
Excellent communication and people skills;
Dynamic and proactive approach;
Responsible, organized and capacity for critical reflection.
Team player and collaborative spirit.

Fecha de publicación: 10/06/2020